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Service Support
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SHANTUI SERVICE - ANYTIME & ANYWHERE

Shantui has set up 13 service centers, 4 special service stations, 114 agents, 265 service outlets, 100 Shantui service personnel, 1,346 agent service personnel and 660 service vehicles around the world.

  • 13
    13 Service Centers
  • 265
    265 Service Outlets
  • 1446
    1446 Service Personnel
  • 660
    660 Service Vehicles
VALUE THAT WORKS
VALUE THAT WORKS
Global Service Layout
Click to learn more about overseas branch layout
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THE UNIFORM PLATFORM IS ACCESSIBLE FROM MULTIPLE TERMINALS
The service process is visibly tracked and scheduled.
Attentive Service
provide all-round 24/7 service for large projects and strategic products.
Cluster Management
Real-time possessing of cluster status (equipment location, working status and fuel oil warning)
Maintenance Service
On-site maintenance service to ensure equipment operating rate.
Product Improvement
Product suggestions can be submitted at any time and reach the marketing engineers with one click
Global Training
Shantui service experts provide online and on-site training on product performance and maintenance skills
Maintenance History
Online real-time view of repair and maintenance record
  • Cover 180 Countries
  • Provide solutions
    within 24 hours
  • Solve problems
    within 72 hours