From January to April 2026, Shantui launched its Africa Overseas Customers Care Visit. Upholding "We aim at customers' satisfaction", the team covered over 30 African countries, inspecting 2,000+ equipment units at mines, infrastructure, forestry and municipal sites, delivering professional services to bolster Africa’s infrastructure and resource development.

Jointly organized by Shantui and Weichai, the campaign delivered targeted on-site services. The team inspected main models such as bulldozers, loaders, excavators, motor graders and road rollers, providing full inspection, professional maintenance and operation training. It eliminated potential faults, ensured stable equipment operation and improved customer satisfaction.

The team analyzed Africa’s high-heat, dusty and heavy-duty conditions, collected customer feedback on heat dissipation, wear parts and parts supply, and worked out targeted product improvements. Maintenance training also cut failure rates and sustained long-term equipment operation.

Spanning across West Africa, Shantui has polished Chinese machinery brand image with professional services. It will keep upgrading local service networks, parts support and product adaptability, empowering Africa’s development with reliable equipment and thoughtful services.